The Symfonee Engine integration of all system components, website, back office, box office point of sale, along with the wireless mobile devices promotes the concepts of customer centered practices. What results are powerful capabilities for a venue’s operation and unexpected convenience for a venue’s customers. By creating a compelling, direct connection between a venue and its customers, expensive 3rd parties and inefficient systems are circumvented.
Symfonee Mobile Ticketing is an excellent example of the benefits service oriented architectures can provide to both new and existing implementations. By integrating a mobile application to flawlessly consume Symfonee’s existing ticketing API, Symfonee brought customer service to the next level.