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Symfonee
Corporation is a new software solutions
company based in San Diego, California that provides innovated
and cost effective
solutions for the world of ticketing and reservations. Web
Site: www.symfonee.com
Representative Clients include:
Improv Clubs - America’s Original
Comedy Showcase and Restaurant!
www.improvclubs.com
Funny Bone Clubs – America’s No.1 Comedy
Nite Clubs!
www.funnyboneclubs.com
Situation
Motivating Forces
- As internet technology progressed, traditional box office
practices quickly became outdated, and customers demanded
new and convenient means to get the show information they
wanted, and quickly make reservations easily.
- The first solutions were very expensive and proved to
be very inefficient, with very little if any data
synchronization
between the 3rd party providers and the venues.
- Venue operators were missing out on the tremendous opportunities
and growth that a truly synchronized customer relationship
management system could provide.
Solution
- Symfonee along with Odyssey has developed
an "Engine" that integrates the technologies
of web, wireless, print at-home, & hosting options
with traditional box office and phone services.
- Simultaneously synchronizing all business and customer
information provides venues the information needed to
capitalize on its opportunities.
- Odyssey Wireless Sync provides real time data flow between
the website server, POS system and wireless mobile
devices carried on the floor by venue employees.
- The Symfonee Engine integration of all system components,
website, back office, box office point of sale,
along with the wireless mobile devices promotes the
concepts
of customer centered practices.
Benefits
What results are powerful capabilities for a venue's
operation, and unexpected convenience for a venue's customers.
By creating a compelling, direct connection between a
venue and its customers, expensive 3rd parties and inefficient
systems are circumvented.
Technology
Website Management. Wireless Synchronization, Handheld
Device, Database Management, Bar Code Scanning.
Information Display and Collection.
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